You can purchase Khyati Handicrafts products on https://Khyatihandicrafts.com.

We dispatch most order within 1-4 business days (i.e. excluding Sunday and public holidays. While we try our best that no order gets delayed, the delivery timeframe mentioned is an estimate actual delivery time depends upon availability of the product, address where the order neds to be- delivered and any other circumstances that might affects delivery.

You can review the status of your order and other related tracking information by visiting the “my account” section. You can instantly see the status of a specific order and all your past orders.

Once the order is shipped . you can see a button “Track” which will give you more detailed information about your order status.

If your order has been shipped and you are still not able to know the order status through tracking link, wait 24 hour. In some rare cases , courier partner take some time activate the tracking link. Kindly check after the mentioned time frame.

Once the order is placed we cannot make any changes in the products.

If your payment has failed, please try again after checking whether your account details, billing address , debit card , credit card, net banking details, or any other payment-related information is accurate.

Check that your internet connection is working failed transaction, it will be credit card or wallet within seven business days.

Once our system processer your order, your products are inspected thoroughly to ensure they are in a perfect condition. Once they pass through the final round of quality check they are packed and handed over to our trusted delivery partner.

Our delivery partners then bring the package to you at the earliest. In case ,they are unable to reach your provider address or at a suitable time they will contact you to resolve the issue.

Refuse to accept delivery of such a shipment/package. Do contact our customer support team via email so we can re-dispatched your order for you.

We regularly update our website with new items but every once in a while you may miss out on something. Enter your email address in the notify me box next to the product , and you’ll be the first to know when its back in stock.

When signing in , you can click on the forgotten password link below the sign up area.

You will be redirected to a new page where you will be instructed to fill in your registered email address. you will receive an email with a link to reset password.

Yes ,we use latest security and encryption technique to ensure the security of your personal information. We do not sell or rent your personal information to third parties for their marketing purpose. We view protection of use privacy as a very important community principle. We understand clearly that you and your information are one of our most important assets.

Cancellation before shipment : To cancel an order before it is shipped , write to our customer care.

Cancellation after shipment but not delivered: in case you wish to cancel your order, kindly do not accept the delivery of the order which has already be shipped , the refund shall be initiated after we receive the shipped products. We will refund your money within 7 days. An update will be communicated to you via-email. Delivery fee will be charged to client for cancel order/return order.