This Privacy Policy governs the manner in which KhyatiHandicrafts.com ("we" or "our") collects, uses, maintains, and discloses information collected from users (each, a "User") of [website URL] ("Site"). This privacy policy applies to the Site and all products and services offered by Khyati handicrafts.com

1. Introduction

This Privacy Policy aims to inform Users about how their personal information is collected, used, and protected by KhyatiHandicrafts.com. It also outlines User rights and offers contact information for addressing any concerns or queries.

2. Information Collected

We may collect personal identification information from Users in various ways, including but not limited to when Users visit our Site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and payment information. We may also collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized, and other similar information.

3. Use of Collected Information

We may collect and use Users' personal information for the following purposes:

To process orders: We may use the information Users provide when placing an order to fulfil that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To send email notifications: We may use Users' email addresses to send them information and updates pertaining to their order. We may also use these email addresses to respond to inquiries and/or other requests or questions. Additionally, Users may receive occasional company news, updates, related product information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

To improve customer service: Information provided helps us respond to customer service requests and support needs more efficiently.

To personalize the User experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

To improve our Site: We continually strive to improve our website offerings based on the information and feedback we receive from Users.

4. Protection of Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. 

5. Sharing of Information

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information that is not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

6. Cookies

Our Site may use "cookies" to enhance the User experience. Users' web browsers place cookies on their hard drives for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

7. User Rights

Users have the right to access, update, and delete personal information held by KhyatiHandicrafts.com. If you would like to exercise any of these rights or have any concerns about the collection or usage of your personal information, please contact us at [Contact Email Address]. We will promptly respond to any requests or address any concerns raised.

8. Changes to Privacy Policy

We reserve the right to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

9. Legal Disclaimer

This privacy policy is a general template and does not cover every possible scenario or legal requirement that may be applicable to KhyatiHandicrafts.com. 

10. Grievance Officer

In accordance with applicable laws, we have Grievance Officer to address any concerns or complaints related to the handling of personal information. The contact details for the Grievance Officer are as follows:

Name: [Grievance Officer Name]

Email: [Grievance Officer Email Address]

Address: [Office Address]

11. Queries

If you have any queries, issues, concerns, or complaints regarding the collection or usage of your personal information, please contact us at [Contact Email Address]. We will address your inquiries promptly and to the best of our ability.