Eligibility
The item must be in its original condition, unused, with all packaging, tags, and accessories intact.
The 3-day return period starts from the date of purchase.
Note: Display images may have slight differences; customers can request additional images and videos for a better understanding.
Return Process
Contact customer support within the 3-day return period to initiate a return request.
Provide original purchase information and a detailed reason for return.
Customer support guides through steps, providing return authorization and instructions for packaging and shipping.
Return Charges
Defects and Damage: Return shipping costs covered for defective or damaged items, eligible for a full refund or replacement.
Non-Defective Returns: The customer is responsible for return shipping costs. A restocking fee may apply, deducted from the refund amount.
Refund Process
Refund processed within 15 business days upon receiving the eligible returned item.
Refunds are issued using the original payment method unless specified otherwise.
Exclusions
Personalized or customized products are not eligible for return.
Additional Information
Recommend careful packaging to prevent damage during return shipping; not responsible for damage during the return shipping process.
Advisable to use a traceable shipping method and retain proof of shipment for records.
Promotional items, freebies, or gifts received with the purchase must also be returned.
Contact Information
Email:
Phone:
Our refund policy is clear and transparent, providing customers with necessary information for a smooth return process. If you have any specific questions or need further assistance, feel free to ask.
